gets connected but no internet access There's a single light to show that Wi-Fi is on; three lights showing signal strength; three for battery capacity; and one to show if there are any SMS messages. You can also change the name of your hotspot. https://www.pcmag.com/reviews/alcatel-linkzone-t-mobile. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. Turns out, many other people have also felt the pain of limited internet access, and theyve taken steps to fix it. connected but no internet connection On the Web portal, you can see better details on signal strength, data usage, and battery remaining. My Mobile Data Is On But Not Working How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Read Our AT&T Unite Explore (Netgear AC815S) Review, Read Our Verizon Jetpack MiFi 6620L Review, Avoid the Scammers: 13 Tips for Public Wi-Fi Hotspot Security, How to Rent an eSIM for Your Next International Trip. I'm that 5G guy. Our 1.4 million members typically respond within 1 hour. WebAlcatel WiFi LINK is an app to manage all ALCATEL LINKHUB devices and Alcatel wireless routers belonging to the LINK family. You should now be able to access the internet from your Alcatel Hotspot. Step 1.Head into Settings > Wi-Fi & network > SIM & network > (your-SIM) > Access Point Nameson your phone. It's a good value for the price, but it has a lot of limits. When prompted, enter the username and password associated with the router. Check That You Have Mobile Data 3. Press CTRL + Windows + Q. Step 5. Some app functions might make your life convenient. The company offers a 1GB, one-week pass for $10; a 3GB, 30-day pass for $30; and it has a range of monthly plans up to $95 for 22GB. Step 3. Troubleshoot Your Mobile Devices Internet Connection 7. You can turn this mode on your guest device and then quickly switch it back off. Graphics. Here, expand Network Adapter and right-click and update all the drivers inside it. My device functions properly, I'm paying for a service I can not use. Toggle the Wifi Switch On/Off Airplane Mode Reboot the device Forget & Reconnect Check Power Saving Mode Update/Rollback Android OS Update the routers firmware Restart the modem/router Check if any third party app is causing the issue Clear cache storage and Downloadthe latest version of DroidKit on your computer > Launch DroidKit > Connect your Android device andtap on System Fix mode. The Unite has similar RF performance to the Linkzone, but a big color screen that shows data usage and settings. There's no external antenna port, so if you're looking for a hotspot to use for home internet with a larger antenna, you're out of luck. Its an incredibly useful tool. Alcatel Restart Your Alcatel Linkzone 2 2. However, you can choose to go the static route and allocate a static IP to your phone. Dec 27, 2017 by When you press the WPS (Wi-Fi Protected Setup) button on your router, it enables you to quickly connect devices (e. g. your laptop or a printer) to your home Wi-Fi network. Make sure your phone's internet connection is working. Ashlynn Mosley, Mary Werner You should also check to see if the LinkZone is getting sufficient power. This on purpose by AT&T blocking tethering or a glitch some where? If your mobile hotspot is connected but you have no Internet on your Android device, the issue is likely due to a technical setting on your phone. If thats the case, then you may need to contact your internet service provider to have them check the router and diagnose the issue. WebAlcatel LINKZONE 2 | T-Mobile Support Support Mobile Internet Alcatel LINKZONE 2 Popular help Troubleshooting Down with downtime! If you have an older ZTE Z917 or ZTE Z915 hotspot, there's no reason to upgrade; this hotspot has the same guts. This comment has been rated as unhelpful by Slickdeals users, Our community has rated this post as helpful. I don't know for how long, but it worked. Try a Different Device or Wi-Fi Adapter. It doesn't show off T-Mobile's rapidly expanding network particularly well, nor does it work better than using a premium smartphone as a hotspot. This newsletter may contain advertising, deals, or affiliate links. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. Now my devices connect to the hotspot but have NO INTERNET ACCESS. New customers only. Although it supports most of T-Mobile's LTE bands (2/4/5/12/25/26/66/71), this means it can't tap into all of the lanes of 4G that T-Mobile generally makes available now. Check the Network status on Mac: System Preferences > Network > Select iPhone USB. After your first month, you will pay $10/mo. If you're experiencing this issue with your laptop, are you able to connect any other devices to your cell phone's mobile hotspot and successfully use the internet connection? Alcatel It measures 2.6 by 4.1 by 0.8 inches (HWD) and weighs 5.2 ounces. You can manage and monitor the Linkzone using a Web-based interface, as with most hotspots. I opened my Alcatel, removed the battery and then put the battery back in, closed the back and the TV worked, well, ok, only for about 10 minutes. But you have to use it with Verizon's service, which is excellent quality, but considerably more expensive than T-Mobile's. Are your devices still showing that they are connected to the mobile hotspot, or are you unable to connect to the mobile hotspot with your devices at all? Touch and hold Hotspot . hotspot T-Mobile's network has improved by leaps and bounds with time. Improve Your Mobile Signal Strength 6. Alcatel Linkzone (T-Mobile) Review We got nearly eight, but that's because after four hours, the Linkzone dropped to 2G because its service plan ran out of LTE data. Until and unless you know how the issue has occurred, it can take even hours to try and fix the issue. Overall, pressing the WPS button on your router allows you to quickly and securely set up a connection between your device and the router. It's really basic. There are actually two types of hotspots: WiFi hotspots and mobile hotspots. Step 2.Tap Airplane modeand wait for the mode to be activated. Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. Product-related questions? Step 2.Tap the option that says AP Bandand change the band to 2.4 GHz Band. The USB-C ports can be used to connect the LinkZone to a PC as a USB modem; the USB-A port is for charging additional devices off of the hotspot's removable 4,400mAh battery. Your Android hotspot uses a certain band and there are devices that only work on a specific band. T-Mobile's only hotspot right now, the Alcatel Linkzone ($92 including a mandatory $20 SIM card), is a perfectly adequate, inexpensive modem for basic use. All rights reserved. The connectivity for the phone itself is working as it should. It's just frustrating that this is essentially T-Mobile's only choice. The most common issue is usually related to the Wi-Fi network name or password being incorrect. It probably picks the single band with 20MHz and sticks to it. While watching Roku, it suddenly stopped saying I was not connected to the internet. thanks again for your support. We hope the guide helps you sort this issue out so you can enjoy the Internet on all your devices. Thanks Ester, the 24 hour format was off. 03, 2023, WiFi connected but no internet access Android. Posted: Feb 19, 2021. Mobile hotspots solve this problem. There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. I've actually been here for every "G." I've reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also write a weekly newsletter, Fully Mobilized, where I obsess about phones and networks. Click Connect. Mine started working.. Got this solution from Youtube.. Hope it helps.. :). Android phones are very popular, but at the same time, there are many problems with Android phones, such as the home button not working on Android,Samsung phones not charging,andWiFi connected but no internet access Androidissues. Essentially, they allow your smartphone to work as a router. To fix this, you can change the current band for your hotspot, and the following is how you do that. If you find that your device is connected to the wrong network, simply disconnect and reconnect to the correct one. The microSD slot lets you use an SD card as a shared drive, but it was extremely slow in testing, so we don't recommend it. What is a hotspot? Improve Your Mobile Signal Strength 6. Quick Guide To Fix Alcatel Wifi Problems Check for intermittent issues? Check if your Internet Service Provider (ISP) is down. Thanks to Alcatel WiFi LINK App you can easily and seamlessly manage and control your hub and routers. If you agree, why not thank FeistyTerrier1195, Our community has rated this post as helpful. It worked!!! That could boost signals if it was an option. Step 1. I've actually been here for every "G." I've reviewed well over a thousand products during 18 years working full-time at PCMag.com, including every generation of the iPhone and the Samsung Galaxy S. I also write a weekly newsletter, Fully Mobilized, where I obsess about phones and networks. If you are a TracFone customer, not an AT&T customer your complaint is with tracfone. WebAlcatel's Wi-Fi Hotspots provide a 4G LTE connection between your devices and the internet from any location you choose. If youre an Optimum Mobile member and youre using a personal hotspot, your coverage is the same as your phones coverage. Troubleshoot your device How Tos Apps & Accessories Battery, Memory, & Storage Connections & Network Device Specific Support Once DroidKit detected your device, click the Start button to continue. Approximately how many devices are you adding to your mobile hotspot? https://www.pcmag.com/reviews/alcatel-linkzone-2, How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Read Our Alcatel Linkzone (T-Mobile) Review, Read Our Nighthawk LTE Mobile Hotspot Router (AT&T) Review, Read Our Verizon Jetpack MiFi 8800L Review, Avoid the Scammers: 13 Tips for Public Wi-Fi Hotspot Security, How to Rent an eSIM for Your Next International Trip. In a richer lineup, it would be a good low-end choice for people who can't afford or don't need more. Connected We will try our best so that you understand this guide. Finally, consider just using the hotspot mode on your phone. Your connected devices will only be able to access the Internet if your host device has Internet access. Alcatel @johnwander, pandana squad ' In 4G-only mode, they connect to 15MHz of band 71; 20MHz of band 4; and 10MHz of band 2. This will establish a connection between your computer and the Alcatel Linkzone 2 Connected But No Internet: Solutions 1. H2O usually charges around $10/GB, which is on par with T-Mobile's prepaid rates and more expensive than T-Mobile's monthly plans, but sometimes H2O has blowout sales like 20GB for $50. The hotspot has USB-C and USB-A ports. Step 2.You will see your current APN. Make sure the Wi-Fi of the device you're trying to connect to is working. All Rights Reserved. Yoyo Eckmeyer You gave rep to aepro | Staff for this post. I will start with the simplest solution, so follow them in order: Restart your LinkZone 2 device Update firmware Check SIM Card Restore default APN settings Reset your LinkZone 2 device to factory settings Restart your LinkZone 2 Choices. @pandanasquad. Thanks for bringing this to our attention. This hotspot can't access any of that. Alcatel If you are not sure how to go about doing that, the following will help you. And, thanks to mobile hotspots, youve probably got one in your pocket right now. All trademarks and service marks are the property of their respective owners. Reset Your Connection and Your Hotspot 5. Check That You Have Mobile Data 3. I got four of these when they were a buck each last year. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. 8. No need to root your Android device and no technical skills required. If all of your devices have a connection to your wireless network, but you cannot access the internet, it may be due to an outage with your service provider. This sometimes helps fix many issues related to hotspots and it is worth giving a try. At a distance of 30 feet, plus a thick wall, the LinkZone 2 only showed 2.79Mbps on a 2.4GHz network. Here, we describe some of the possible ways to fix it when the mobile hotspot is not working on your device. The airplane mode on your phone disconnects you from all of the networks that you are connected to. This tutorial is about How to fix Mobile Hotspot Connected But No Internet Issue on Android. Imagine your mobile carrier only offered low-end smartphones. Alcatel Option 1: Uninstall your Antivirus utility such as McAfee, Norton - since it might be interfering with Mobile hot. Alcatel The first thing to try is to restart your Android or restart your iOS device you're using to establish the mobile hotspot. And, thanks to mobile hotspots, youve probably got one in your pocket right now. (The LinkZone 2 showed 21Mbps on 5GHz Wi-Fi, where the OnePlus phone's transmitter wasn't strong enough to make the 5GHz network reach the distance.). Select your wireless connection, then choose Connect. In reply to SantiagoIli's post on July 13, 2020. We'll need some more details in order for us to better assist you: We'll be patiently awaiting your response. connection The quickest fix is to restart one or both. Sprint, for instance, only gives you 500MB on a one-week prepaid pass. You can try clearing the system cache on your guest phone and see if your issue is fixed. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Because people are using the network more, there is more congestion. All the system issues are fixedand your Android device will be restarted. Last edited by TurboSri April 14, 2023 at 05:00 AM. Outdoors, where signals were strong, the Linkzone did very welloften, better than the Moto Z. $90.00 at T-Mobile. But, before we do we're going to need some information from you. Your subscription has been confirmed. If you have a mobile hotspot connected but no internet, the first place you should check is the hotspot itself. You cant give it a separate name. The best-case scenario is using your hotspot in an area with 5G coverage: itll be really, really fast. The best I can say about the LinkZone 2, then, is that it's a decent stopgap; it's inexpensive enough that you'll still be able to afford a better hotspot when one comes out. Tip: You can share your phone's mobile data with up to 10 other devices via a Wi-Fi hotspot. Ways to Fix Android Hotspot Keeps Both your phones should have the correct date and time settings in order for the hotspot to work. It depends on the color of the SIM you receive: care to share the instructions for others on the forum? Hi can any one tell me what problem is or hep so I've brought a alcatel one touch android for a presents it's brand new, but can't download any apps keeps saying no connection I don't want a sim card in there she's 7. Methods to solve the WiFi Connected But No Internet across your entire network. Was this answer helpful? These system cache files are required by certain core functions, however, sometimes these files are the reason why you have so many issues on your phone. Pick your phone's hotspot name. @tjwilson2174 wrote: Yes, my initial High speed data is used; but my devices have always connected at the reduced speed for the entire month of my prepaid term, both usb tethered mode and hotspot enabled.. 3. Learn MoreHow to Recover Data from a Broken Samsung >. Make sure airplane mode isn't enabled on your mobile device. It's a little black plastic box that measures 2.5 by 4.1 by 0.5 inches (HWD) and weighs 3.2 ounces; you can slip it into a pocket with no problem. Step 2.Select theDate & timeon the following screen. After the firmware is downloaded, clickthe Fix Now button to start the fixing process. If you agree, why not thank TurboSri. Troubleshoot Your Mobile Devices Internet Connection 7. 14 3 comments Best Add a Comment SlimTheShady1975 2 yr. ago Update! Access Your Account: Use your account information sent to your email to sign in and set up your account. It could be due to a device or port being malfunctioning, the driver type having changed, or interference from other devices. Worked last night but will not work today. Copyright 1999 - 2023. Link App is the official app for managing ALCATEL ONETOUCH portable wireless routers, with which you can extend your Sim Card based single WIFI entry to a fairly stable WIFI hot-spot. Your host device uses your phones APN (Access Point Name) settings to connect to the Internet. Some other possible explanations include possible interference from other wireless devices, a weak or unstable signal, or that your device may need to be updated with the latest software version. There is no option for a guest network, and no built-in speed testing or parental controls. Now my devices connect to the hotspot but have NO INTERNET ACCESS. Restart Your Alcatel Linkzone 2 2. It is NOT a network problem, because my husband has a Samsung Phone and I can have them side-by-side, and his works great (love their wireless), but my Idol will say "No Internet". You can also tap the +(plus) icon to add a new APN. 3. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. 2. hotspot There are many possible reasons as to why your Wi-Fi is on but not working. If you need internet access but theres not a coffee shop around, youre out of luck. Those deals are all much better than the other carriers offer. I have an Alcatel 5059 with a $35 prepaid plan. To fix, you have to flush the DNS cache. You can now try to connect to your mobile hotspot and see if you can access the Internet. Then, hit Apply. It's unlocked, but because of its very limited banding, won't work well on any network other than T-Mobile's. 6. Thank you. Just follow the detailed steps below to fixthis problem: Step 1. Rule Out Airplane Mode 4. Mar 22, 2019 by You'll need it to login again. I opened my Alcatel, removed the battery and then put the battery back in, closed the back and the TV raquellujan191, Ester Garza Yes, your phone has a hotspot mode, but there are still reasons to get a dedicated hotspot. We hate to hear that you're not able to use your mobile hotspot of 1 gig. Recommended ArticlesHow to Unlock Android Phone without Password >. Its best to unplug them for a few minutes and hold the power button on each of them for 10 seconds while unplugged if they have one. WebOn the other device, open that device's list of Wi-Fi options. How to Fix Hotspot Connected but No Internet iPhone. You may unsubscribe from the newsletters at any time. Type the following command and press enter: ipconfig/flushdns [tg_youtube Consider Distance and Interference; Change Channel. While this is very basic, you must make sure that your host device is properly connected to the Internet. Rule Out Airplane Mode 4. To do this, turn off the LinkZone, press and hold its power button for 10-15 seconds and then turn it back on. While watching Roku, it suddenly stopped saying I was not connected to the internet. Alcatel Linkzone 2 will not work. If these settings have recently been changed by your provider, or if someone has modified these settings on your phone, you need to go back to the working settings to enable the Internet on your hotspot. Allow us to take a further look into this for you. Additionally, WPS also allows you to connect to the network with a PIN (Personal Identification Number). I've been using Tracfone | AT&T for years with HOTSPOT & Tethering with no issues but all of a sudden I cannot use the internet using my phone as a HOTSPOT. no WebAnswer It's possible that the line might need it's network refreshed. What that will do is give a fresh start to the connection requests on your Android phone. Going to 30 feet through a wall lowered uplink speeds to around 12Mbps. ALCATEL Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. In order to get your Alcatel Hotspot working, follow these steps: 1. Manual or automatic connect, any SSID I assign the hotspot, my devices identify and connect as indicated by the phone itself and connected devices. The Alcatel LinkZone 2 is a low-end hotspot that performs as well as you'd expect from its $90 price. If not, what happens exactly when you try to use the internet connection on your other devices? growageless, Yes but its not the date and time . (The 5G network gets higher speeds on slightly less bandwidth because it is less congested. See if Optimum is available for your home. Social media. Fix Alcatel Wifi Problems [Troubleshoot Why Does my Hotspot Say Connected but No Internet? Devices are connected via WiFi but no internet connection. Boost Mobile offers New Customers: Alcatel Linkzone 2 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data for $10. You can revive your dead Android device in a few simple steps. @estergarza, I had this similar problem on my Phone and Tablet and it's actually quite simple to fix. Repair guides for Android cell phones manufactured by ALCATEL. Contact Our Support Team to Get Quick Solution >, Fix Hotspot Connected But No Internet on Android, Joy Taylor | Last Updated Apr. The best hotspots also have external antenna ports, to improve signal in rural areas. WebAnswer (1 of 2): I think this can help you out: Mobile Hotspots or WiFi not Visible in PC Windows 10 [Solved] Where is the problem PC or Phone? With no external display, the device is configured entirely from a web interface. A common sense answer should have been offered. If you're looking for the ultimate in hotspot performance, Verizon's Jetpack MiFi 6620L has a color touch screen, better battery life, better RF performance, and external antenna ports. You can check and verify APN settings on your phone as follows. All services not available in all areas. It connects to T-Mobile's network on LTE bands 2, 4, and 12, and has 3G bands 1/2/4/5. Hotspot We tested the Linkzone indoors and outdoors at ten different locations around New York City, comparing it with a Moto Z phone with a more recent Qualcomm Snapdragon 820 chipset. Connect your device to your computer using either an included USB cable or a compatible connection type depending on what your Hotspot supports. Go to Network Connections and right click on the virtual adapter> Properties> Internet Protocol version 4 (TCP / IPv4)> Properties. You can lower the risk of high network traffic cost over the data plan via volume alert function. With that phone in 5G mode, I was getting an average of 70Mbps. Step 2.Tap Securityand select Nonefrom the options available on your screen. Better yet, theyre incredibly easy to use. 2023 AT&T Intellectual Property. Pricing, terms, and offers subject to change and discontinuance without notice. Both T-Mobile and AT&T have wider LTE coverage than Sprint/Boost does. With a OnePlus 8 Pro phone locked to 4G-only mode in the same location at the same time, I was getting 59Mbps. Ensure it is the correct one. To do that, Press Windows + R and type cmd. This will open the command prompt. Enter the hotspot, a delightful innovation that lets you connect to the internet at places that arent home or work. Alcatel advertises six hours of battery life. Alcatel LinkZone 2 It has nothing to do with Internet Provider service.. Go into settings and change the Date/Time to 24 hour format.. and Violaaaaaa!!! For business use, a hotspot line can be billed separately, which many businesses require. Enjoy Your Service: Insert your SIM card and update your account settings to start using your Boost Mobile Service. Tutorials If the problem still persists, then you may have to contact your service provider and have them look into the issue and provide troubleshooting tips. Dedicated hotspots don't drain your phone's battery. Insert your SIM card and update your account settings to start using your Boost Mobile Service. the is a network outage or some maintenance work done by the carrier. The company has spent the past year promoting its nationwide 5G network, and over the past few years it has developed more ways to bond together 4G channels for better speeds. But it lacks many features we've come to expect. The first thing you need to do is turn on the hotspot. PC. Go to the Windows start menu and type cmd to open Command Prompt and run it with admin rights. Blair Par. Like your phones apps, your phone itself also stores cache files. It'll burn your phone's battery, and may not have the range you get from a dedicated hotspot. Slickdeals, LLC. Step 3.Turn on both Use network-provided timeand Use network-provided time zoneoptions. Hotspot Connected But No Internet Alcatel In your original post, you stated that your devices can connect to the mobile hotspot but have no internet access. WiFi is the easiest way to do this: look for your hotspots name in the network list, enter your password and connect. Was this answer helpful? Luckily, there are several methods to fix this problem as it is quite common on Android devices. AT&T and Verizon both charge $130 for 20GB on their monthly plans. We look forward to hearing back from you. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Learn MoreHow to Fix Android Phone Frozen Issues>, Ifyou have no idea about how tofix the hotspot connected but have no internetproblem on yourAndroidphone, here comes a powerful Androidsystem repair tool called DroidKit Andriod System Repairthat you can have a try before starting a factory reset.It fixes almost all system problems on a Samsung device, such as black screen, device frozen, stuck in fastboot mode,touch screen not working, etc.With an intuitive UI and step-by-step wizard, DroidKit makes the fixing process easy for everyone to follow and no technical knowledge is required., Free Download