Dear sir/madam, I am writing to request an investigation of the following; Dispute 1. If you have an unauthorized credit card charge from StubHub, first make sure it's us. Judge Partly Grants StubHub's Motion to Compel Arbitration in Ticket Received refund via credit card dispute : r/stubhub - Reddit If you don't want your tickets and file a dispute, we'll deactivate your StubHub account. Rap/Hip-Hop music is the type of sound that comprising the hip hop genre. After the switch, you will enter the email address you use to access the community in order to reset your password. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. STEP ONE - FILE A NOTICE OF DISPUTE WITH STUBHUB Pursuant to StubHub's user agreement, [8] you're required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. Attn: Litigation Department Re: StubHub Notice of Dispute . Tel: 205.795.6588 Thanks to all authors for creating a page that has been read 59,334 times. You will enter your community username and new password and done! If you and StubHub are unable to resolve the claims described in the Notice within 30 days after the Notice is sent, you or StubHub may initiate arbitration proceedings pursuant to the Rules. Anybody hear about this? Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. We are changing the way you register and sign-in to the StubHub Community. By signing up you are agreeing to receive emails according to our privacy policy. %PDF-1.6 % ("StubHub has failed to refund Plaintiff Koble for [his] ticket purchase."). StubHub ship is slowly sinking. Go to 'My tickets' then Orders in each one to see if you bought tickets. This is not StubHubs fault. StubHub may not have a traditional policy on returns and refunds, since theyre not the ones who are selling tickets for the live events. There are only two ways to request your refund from them on your own: If you think youre eligible for a refund from StubHub, one way you can try requesting your money back is by calling the company on the phone. If you feel like StubHub cheated you, you could take action against them. The card cost $500/year to have and has excellent purchase protection. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. In essence, the notice of dispute will put the estate administration on hold until it is removed. Customer service all the way to your seat, 2000-2022 StubHub. All information called for in the Notice must be provided, including a description of the nature and basis of the claims the party is asserting and the relief sought. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Enjoy! Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. Your email address will not be published. To give you an example, we go out of our way to sort your issues with: How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, Credit Card Dispute Letter Template That'll Get Your Money Back, How to Do a Skrill Chargeback and Get Your Money Back Easily, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? We do still love going to events and want buying tickets online to be easy and safe. It basically consists of repetitive rhyming with a catch beat. Buy sports, concert and theater tickets on StubHub! This gives them the legal notice that action is being taken against them. I was prepared to proceed to arbitration by stating the California Bus. My Tickets. Design I have been calling and contacting your company with no success to just explain a human mistake to another human. Irvine, CA 92606. Re: Disputing A Charge = Locked StubHub Account? I live in Singapore where the StubHub app is not avail. 5m$. See Paragraph 22, Section C, titled Costs of Arbitration, in the user agreement. The contact number is only for US and Canada. I knew I wasn't going to get anywhere with the representative that called me because she wasn't a paralegal or legal representative. StubHub is no stranger to customer dissatisfaction regarding both sellers and buyers. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Use of this website signifies your agreement to our. It is derived from the folk poets of West Africa, Caribbean-style toasting and American Blues and Jazz sounds. It's how you escalate your issue and tell the Legal Department the nature of your dispute and what you want AT&T to do for you (for example, refund a particular charge). To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide). Jackson, MS 39216 Answer a series of questions regarding the transaction, including the merchant . |, How to Get a Refund from StubHub Because Getting a Future Credit for an Event That May Never Happen Just Sounds Sketchy. H[k0g}LC7'nB.,IK8[2^wa>Tg_]@H9z6t:`%>r%1UnniM DY2\a. Lets dive into it right away. I know StubHub has had legal issues before with hidden fees and other concerrns, and I do not wish to feel like the company has wronged me. She was just relaying a message. Attn: Litigation Department With offices in Birmingham, metro-Jackson, Mississippi, and the Alabama Gulf Coast, Christian & Small focuses on the areas of litigation and business, is a member of the International Society of Primerus Law Firms, and is the only Alabama-based member firm in the Leadership Council on Legal Diversity. 0000003771 00000 n and take advantage of this neat service whenever you need it. Like others, I filed for a Notice of Dispute via certified mail to StubHub. Fax: 205.328.7234, 603 Duling Avenue 96 0 obj <> endobj There are stories on the StubHub community and this sub that their banks and other credit cards that did not settle the dispute. Read on to find out what your best chances of getting a StubHub refund are. Industry: Utility System Construction , Other Heavy and Civil Engineering Construction , Other Specialty Trade Contractors , General Freight Trucking , All Other Telecommunications See All Industries, Highway, Street, and Bridge Construction , Water, sewer, and utility lines, Heavy construction, nec, Wrecking and demolition work, Excavation work, Special trade contractors, nec, Trucking . Seven weeks later Chase stated that StubHub agreed to issue a refund and the dispute was settled. Yes A Notice to StubHub should be sent to StubHub Inc., Attn: Litigation Department, Re: StubHub Notice of Dispute, 199 Fremont Street, 4th Floor, San Francisco, CA 94105 United States. In addition to filing this form with the AAA in accordance with its rules and procedures, the party initiating the arbitration must mail a copy of the completed form to the opposing party. Directing the notice of dispute. c/o National Registered Agents, Inc. https://omegle.onl/. Are You Having Trouble Getting in Touch With StubHub? Sign In. It took 7 weeks for them to get back to me outside the 30 day window it states on their guideline policy. My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. By using our site, you agree to our. How do I contact? Virginia, USA. Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Its been well-reported in the media[2] and is the subject of a class-action lawsuit. Call 1-866-788-2482 to speak to a customer service representative from StubHub. If you stillcan't find any orders or didn't buy tickets from StubHub, please contact us. h A{ The timeline of purchases happened so back to back that this was completely out of my control. 0000017831 00000 n When issued, the probate courts are unable to grant probate for the will and must wait until the notice has been dealt with. StubHub will send any Notice to you to the physical address we have on file associated with your StubHub account; it is your responsibility to keep your physical address up to date. 199 Fremont Street, 4th Floor If you still can't find any orders or didn't buy tickets from StubHub, please contact us. Submit your case! Follow the step-by-step instructions below to design your at notice dispute form template: Select the document you want to sign and click Upload. Payments. A form for initiating arbitration proceedings is available on the AAA's website at. Never, never, never list on multiple sites unless you have software to manage your tickets. Suite 1800 Financial Center the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Daphne, AL 36527 Cookie Notice after I did this their idiot paralegal reached out to me and the dispute was resolved and I got my money back. The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. Doesn't matter that it happened while you were asleep. 0000001351 00000 n StubHub has 30 days to respond and after that you can file to proceed to arbitration through the American arbitration Association where the case would be heard via telephone through an arbitration proceeding. 0000013933 00000 n No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. 1. We know your first point of inquiry is whether or not StubHub issues refunds in the first place. Keep the email as proof of the transfer and remember to go back to your StubHub account and confirm that you have transferred the tickets. My Sales. Here's how you can use DoNotPay to appeal fees: Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. Hurry up and access DoNotPay from any web browser to check out everything we offer. Cookie Notice How to Serve a Small Claims Case | Dispute Name the dispute source (it may be a lender, employer, credit card company etc) Type of item. I read somewhere that if you dispu vshare te a StubHub charge, they will lock you out of your account until it's dropped. StubHub will send you an email with instructions on how to claim your refund or credit. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. wikiHow is where trusted research and expert knowledge come together. Sub-Category: Other 0 How to Request a Stubhub Refund [98% Success] - DoNotPay ed troyer wife; buyer says i sent wrong item; bloomfield democrat obituaries; what causes low amylase levels in dogs; george jenkins high school schedule The Court understands that StubHub may dispute the facts as alleged in this case, and it will have an opportunity to address such . I would just hope that StubHub as a reputable company can understand this situation to a certain extent and offer some reduction from that huge cancellation fee. The company has a policy that protects buyers and demands ticket sellers to return money in some instances. Your account will stay inactive until you: Drop the dispute Pay StubHub the amount you owe Was this answer helpful? To take someone to Small Claims Court, you first have to notify them that they are being sued, which is called 'serving a defendant.'. Go to 'My tickets' then Orders in each one to see if you bought tickets. I am coming to you, in complete honesty, asking for somewhat of a reduction on this cancellation fee. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Unless you want a refund). SBNation.com. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! Prices may be higher or lower than face value. Customer service all the way to your seat, 2000-2022 StubHub. Tel: 251.432.1600 It is possible to request a refund on a purchased StubHub ticket manually. I am seeking a refund of the . Ask the Community Contact Support HUKk1W1{Gii Bbh]qJO-F}+@_o1atqzR_OnNo9^X. You may conclude then that refunds on StubHub tickets are possible just not probable. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. Luckily, weve compiled (and tested!) incorrect email and tickets did not transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. By matching highly experienced lawyers with specific client needs, Christian & Small develops innovative, effective, and efficient solutions for clients. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. Event, artist or team. Notice Of Dispute: Stopping Administration For A Will Challenge I listed 2 ***** concert tickets in Hollywood florida for sale on stubhub.com in Nov 21 and uploaded the tickets once received. https://31-cache11.stubhubstatic.com/cms/content-content/legal/images/Notice_of_Dispute.pdf. Lesson learned. Do you have more than one StubHub account? Doesn't matter that the sales happened close together. Another way you might reach the company is by sending them an email. I also filed a notice for arbitration. Address the envelope: StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute 199 Fremont Street, 4th Floor San Francisco CA 94105 How do I get a refund from StubHub? _hh F fmf6`+fxx'd`FR#G8)1r3}v7.I07[n6 ~ulIRqfnF4 _ : The game was supposed to take place on March 23 and it never happened. With only these four steps, your refund request is faxed. REMSTAD SP Z O O Company Profile - Dun & Bradstreet I plan to continue posting forums, calling, and DMing StubHub until I feel like my issue has been heard. [3] StubHub Hit with Class Action After Pulling FanProtect Cash Refund Promise for Coronavirus-Related Cancellations. ClassAction.org. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). The Court reasoned that the checkout process on the website put Plaintiffs on constructive notice of the arbitration agreement. 3 if you sold tickets already and have an issue. seq., it seems unlikely that an arbitrator would find a claim demanding a refund in the context of a COVID-19 event cancellation to be so frivolous as to award arbitration fees against the consumer. Danielle is the author of this solution article. 2875 Michelle Dr., Ste. 1 if you bought tickets and you have a problem with them. Here is the instructions off the website. Use of this website signifies your agreement to our, / Don't want the tickets I bought and want to dispute the charge with my credit card company. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. Another way in which StubHub can get the better out of its users is by changing service fees out of the blue, which gets on the nerves of a lot of sellers. . 0000006183 00000 n Include your email address to get a message when this question is answered. hb`````e```_ [8] See Paragraph 22, Section B, titled Arbitration Procedures, regarding the requirement that you must submit a Notice of Dispute form before filing a refund arbitration claim. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. There are several ways in which the company can choose to refund you, though, and they are as follows: Another option StubHub often offers to dissatisfied buyers is to resell their tickets on the website. The company does have something they term FanProtect Guarantee in its User Agreement. Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! The bank issued a charge back. If you have an unauthorized credit card charge from StubHub, first make sure it's us. Choose My Signature. Reddit and its partners use cookies and similar technologies to provide you with a better experience. How to Get a Refund from StubHub - Christian Small Search through past posts using the search bar at the top of the forum page. 0000008110 00000 n If you click on the link above you can download the form and fill it out and send it via certified mail to the address. As others have replied, you don't have any grounds to dispute the fee. All you need to do is follow these short steps below: Enter the payment method you used for your tickets, Specify its StubHub you want a refund from, Give us your email and date of birth details. The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. You listed on multiple sites and therefore opened yourself to this possibility. From everything weve seen, the StubHub customer support is quite thin, to say the least. The Chase Sapphire Reserve card fought on my behalf and ultimately refunded my tickets worth over $1000. 0000000816 00000 n Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! You may send a copy to StubHub at the following address: StubHub, Inc. c/o National Registered Agents, Inc., 2875 Michelle Dr., Ste. Bite the bullet , pay the penalty, move on. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. The Legal Department has 60 days after receiving your Notice of Dispute to resolve your claim. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. Buy sports, concert and theater tickets on StubHub! DoNotPay can be by your side during the process and help you sue any company in small claims court. No matter which option you choose, you must also send a copy to StubHub at the following address (which is different from the address where you sent the Notice of Dispute form): StubHub, Inc. 0000017307 00000 n 57 0 obj <> endobj xref 57 26 0000000016 00000 n If Customer Service is unable to resolve the dispute to your satisfaction, please notify us of your dispute by sending this form . StubHub gets a lot activity from users on Facebook than it does on Twitter. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. 138 0 obj <>/Filter/FlateDecode/ID[<6D5A080239669B4E8D74EB9C14FB44CD>]/Index[96 90]/Info 95 0 R/Length 160/Prev 119390/Root 97 0 R/Size 186/Type/XRef/W[1 3 1]>>stream No. Re: StubHub Notice of Dispute I contacted StubHub multiple times and they would not refund my money. 4 if you have questions about listing tickets. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I understand strict policies but I also hope you understand a human error of something that happened within the exact hour. No representation is made that the quality of legal services to be performed is greater than the quality of legal services performed by other lawyers. Perhaps Its Time to Switch to Something Other Than StubHub. A Notice to StubHub should be sent to StubHub Inc., Attn: Litigation Department, Re: StubHub Notice of Dispute, 199 Fremont Street, 4th Floor, San Francisco, CA 94105 United States. Stubhub Reimbursements For Canceled Events Mass Arbitration Check out, All tip submissions are carefully reviewed before being published. Received refund via credit card dispute Like others, I filed for a Notice of Dispute via certified mail to StubHub. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? If you have a dispute with StubHub, please contact StubHub US Customer Service at 1.866.788.2482. 08-11-2021 07:33 AM. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Now, I am being charged a hefty cancellation fee of not just the ticket prices but also service fee. Doesn't matter that it was an unintentional human mistake. 0000009736 00000 n C4[(\ StubHubs FanProtect promise boasts that every order is 100% guaranteed because 99% guaranteed just sounds sketchy.[11] If you think that is a broken promise because receiving future credit for an event that may never happen just sounds sketchy too, file a refund arbitration claim to get your money back. How to Get a Refund from StubHub - Because Getting a Future Credit for 100 I read somewhere that if you dispute aStubHub charge, they will lock you out of your account until it's dropped. This article is not here to tell you about how, in response to the COVID-19 virus outbreak, StubHub initially sent out a reassuring email to its customers that it would refund their ticket purchases for canceled events only to then update its policies a short time later to remove that very option. 0000007066 00000 n What I'm saying is that I exclusively use this credit card for consumer purchases because I know that Chase will have my back for any defective items beyond the date the the merchant is able to return or address. Tel: 601.427.4050 This article was co-authored by wikiHow staff writer. Go to solution Dispute Cancellation Fee Hello, My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. Orders. V~>Wpu( `^8A@*$'+LUx UjP0U6UC`~@ ET.dPJ!(qmuRpL/=3@xrtn"L3|HP@ JC%Y!mA-' b&K0B\pIk=v'G_5{G.ugCz~Cn5/\}e j^JNBj|O. Thank you! from them resulted in this dispute. My Listings. Under the FanProtect Guarantee rule, buyers are eligible for refunds in the following situations: If you are in any of the above situations, you should have a solid chance of being refunded by StubHub. I ordered tickets but can't view them online even with the access code. Dispute Letter - How to Write (with Sample Dispute Letter) Privacy Policy. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use . 0000012767 00000 n Disputing A Charge = Locked StubHub Account? - stubhub.community If you have an unauthorized credit card charge from StubHub, first make sure it's us. There are three variants; a typed, drawn or uploaded signature. That stinks. Usually, you'll have to do this in person, which is the most secure and effective method. Privacy Policy. No. Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. The STOP CSAM Act: An Anti-Encryption Stalking Horse San Francisco, CA 94105, A copy of the Notice of Dispute form is available through a link in the user agreement on StubHubs website (or by searching for StubHub notice of dispute on Google), and a copy is appended to this article as Exhibit A, StubHub Article, Notice of Dispute. When you transfer tickets on Ticketmaster, it generates an email that indicates that the tickets have been forwarded. DoNotPay records the details of your purchase to boost your chances of winning the refund. The fault lies with you alone. [5] If your refund demand is for more than $10,000 (which seems unlikely in most cases; if youre buying those kind of tickets, take me with you next time), you may be required to demonstrate that the costs of accessing arbitration will be prohibitive as compared to the costs of accessing a court for purposes of pursuing litigation on an individual basis. If you can do that, it will be up to the arbitrator to determine how much StubHub must pay for the arbitration costs. April 7, 2020 (https://www.classaction.org/blog/stubhub-hit-with-class-action-after-pulling-fanprotect-cash-refund-promise-for-coronavirus-related-cancellations).