If the parties are unable to agree upon an arbitrator, each party to the dispute shall have 14 calendar days from the transmittal date in which to strike names objected to, number the remaining names in order of preference, and return the list to the AAA. It is your responsibility to make certain that your mobile device is charged with sufficient power so that you can access your tickets when you arrive at the venue. Regardless of whether the foregoing types of disputes in this Exceptions provision are resolved by a court or pursuant to arbitration, you and Site Owner and/or Service Provider agree that the dispute is subject to the Class Action Waiver provision set forth below. Contact Us | TicketSales.com ", "Easy and quick process. When I called to try to cancel, of course I received the message that there are no cancellations or refunds. I've never received this level of customer service BEFORE running into problems! I ordered tix the day they went on sale - and when, one week prior to the concert, they hadnt hit the app, I called to get help. Confirmed orders may be filled with comparable or upgraded tickets. WebCall Call us to speak with sales or customer support. Browse our knowledge base to get answers to frequently asked questions such as how to place This symbol means TicketsOnSale WebIts easy to sell your verified tickets in 3 steps with Ticketmaster: List Your Tickets, Price Your Tickets, Get Paid! Upon the seller's acceptance of the order, your credit or debit card used in placing the order will be charged. A large volume of tickets are listed on the Site, and We make every effort to prevent pricing errors. If the arbitrator, upon final disposition of the case, finds your dispute was not frivolous, Site Owner and/or Service Provider will reimburse any filing fees that you paid and were not otherwise reimbursed. WebListing and selling tickets with Ticketmaster is easy, there are two simple ways to do it. Our goal is to help you view great events online, conveniently from any device. These resellers then list those tickets through online marketplaces like ours to sell them to fans looking to attend the events. If We find an error when processing your order, you will be notified of the error and provided with available options, including the option of cancelling your order. WebThis event is popular, buy your tickets before the event sells out. The venue cant help and said this company is not reliable. We guarantee that your tickets will be authentic and delivered in time for the event. Its the only secure way to buy tickets for events. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. I received an email from seller stating order was cancelled but my account was still charged and they refused to refund me the $100! Easy to find tickets by price, section and row! You authorize your wireless operator (AT&T, T-Mobile, Verizon, or any other branded wireless operator) to disclose to Us and our third-party service providers your mobile number, name, address, email, network status, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI), and other subscriber status and device details, if available, solely to verify your identity and prevent fraud for the duration of the business relationship. WebTicket resale essentially means that youre reselling a ticket of admission to an event. Ravinia's 2023 summer season, with a lineup that ranges from Jethro Tull, to Boyz II Men, to a six-week residency from the Chicago Symphony Orchestra, begins June tickets sell Ticket prices may exceed face value. (My tickets to the event were gifted but parking was not included so I was attempting to simply purchase a parking pass ahead of the event.). A complete calendar including all Peace Out Tour 2023-24 dates, venues and links to buy tickets for all concerts can be found below. Did you find it helpful? The arbitrator will not be permitted to grant injunctive relief (unless the parties mutually agree otherwise). I was charged for a digital download that was not received within the expected time. ts of selling concert tickets online You and We also agree that for disputes or claims where both injunctive relief (including public injunctive relief) and non-injunctive relief are sought, You and Site Owner and/or Service Provider will first submit the dispute or claim for non-injunctive relief to arbitration pursuant to this Arbitration and Dispute Resolution section. Although a little pricey, I was able to purchase tickets in the location I wanted. Criminal that I was charged so much. The Live Nation pre-sale is taking place right now, having gone live at 10am this morning (Thursday 27th April). All the negative reviews say is that the customer service sucks and that it takes forever to get here but do the tickets actually work? Sadly this is the only way I was able to purchase tickets for this event. BEWARE! They were unwilling to re-send them. Canadian residents barred 24 hours from buying tickets for Leafs I'm not sure how I ended up on TicketsOnSale since I thought I was on the venue. Took $569.81, show was cancelled and they will not refund my money!! How to receive my electronic ticket for tonight's football game. They are a company that makes money by ripping off hardworking, honest individuals. Service Provider and Site Owner shall collectively be referred to as "We" and Us within these Terms, and references to our refer to both Site Owner and Service Provider. This Site utilizes a Service Provider ("Service Provider"). tickets I did not see exactly where our seats are as my friend has a hard time walking down and up a lot of stairs. They never resolved my issue so I had to buy more tickets which at that point we're double in price because we were 5 days from the event. Still no tickets. This whole experience quite frankly has been infuriating. For the avoidance of doubt, however, You can seek public injunctive relief to the extent authorized by law, warranted by an individual claim(s), and consistent with the Exceptions clause above. Here are 8 tips for writing great reviews. WebTicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. (2) Disputes or claims where the sole form of relief sought is injunctive relief (including public injunctive relief). Tip for consumers:Highly Recommend! We will determine when an event is canceled based upon the best information available. Sell Your Ticket at Ticketmaster | Concerts, Sports, Theater Should We fail to deliver any confirmed ticket purchase, our sole obligation or liability shall be limited, unless otherwise required by law, to the return of any payment made by you in relation to the undelivered ticket. We reserve the right, in our sole discretion and to the maximum extent permitted by applicable law, to change these Terms at any time. Both of my preferred choices, the box office and broadway.com were sold out, and tdf.com wasn't selling Funny Girl tickets, so I needed to find an alternate fast, before I missed out. So I guess I am STUCK. Contact Ticketsonsale.com Yes Had a great time at the venue. 100% Buyer Guarantee. This site is not a primary ticket seller or box office. By using this Site, you agree not to use any false personal information or use an invalid or unauthorized credit or debit card. I would never recommend this company to anyone. How do I know that I will receive valid and authentic tickets? and will arrive before your event. I only received one of two tickets. What forms of payment do you accept and when will I be charged? Do you have a guarantee? Venues, sports teams, performers, etc., can use the service directly to sell tickets, and individual ticket holders I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. the latest technology and security to deliver the best tickets at low prices. The customer service is horrific. If a party does not return the list within the time specified, all persons named therein shall be deemed acceptable to that party. You assume any and all risks, costs, and harms arising from or relating in any way to the risk of contracting, exposure to, or contraction of a communicable disease or illnessincluding, without limitation, COVID-19 or any other virus, bacteria, or other pathogenand you hereby waive any and all claims and potential claims against Us and the Indemnified Parties (as such term is defined below) relating to such risks, harms, and/or exposures. 2023 Trustpilot, Inc. All rights reserved. For the avoidance of doubt, the waiver of the right to bring claims in or otherwise participate in a class, representative, or consolidated action or proceeding set forth in the Class Action Waiver provision below does not prevent You from seeking public injunctive relief in an individual capacity to the extent otherwise permitted by law. the concert was supposed to take place at the iowa events center in des moines, iowa. If you were to purchase from a scalper on the street, or from an ad online or in the newspaper, you would not be able to receive the same customer support, security, or money back guarantees that we offer to our customers. Sign into your My Account. The 100% Buyer Guarantee means that your transaction will be safe and secure, the tickets shall be delivered prior to the event, the tickets shall be identical, comparable, or better than the tickets you ordered, and the tickets shall be valid and authentic. This site is not a primary ticket seller or box office. We hope you become one of our satisfied lifetime I then reached out to paypal and was able to get my refund after a long dispute. I have called now for 8 days and received a thousand reasons why I do not have my tickets. WITHOUT LIMITING THE FOREGOING, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT NO INDEMNIFIED PARTY SHALL HAVE ANY LIABILITY OR RESPONSIBILITY WHATSOEVER FOR: (I) ANY ACTION OF ANOTHER USER TO THE SITE; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, WHETHER ARISING IN CONTRACT OR IN TORT, RESULTING FROM YOUR ACCESS TO OR USE OF THE SITE, OR ATTENDANCE AT AN EVENT, INCLUDING ANY CLAIM, CAUSE OF ACTION, OBLIGATION, LIABILITY, RIGHT, OR REMEDY WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF SERVICE PROVIDER OR THE SITE; (III) ANY UNAUTHORIZED ACCESS; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (IV) ANY BUGS, VIRUSES, WORMS, DEFECTS OR OTHER ITEMS OF A DESTRUCTIVE NATURE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; (V) ANY ERROR, MISTAKE, INACCURACY, OR OMISSION IN ANY MATERIALS, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY MATERIALS AVAILABLE THROUGH THE SITE; AND/OR (VI) ANY LOST, STOLEN, OR DAMAGED TICKETS. 100% Buyer Guarantee. What a pleasure! The biggest scam! I had purchased tickets from Stubhub which were never delivered but still wanted to attend the event in question. Visa, Mastercard, Discover, American Express, and PayPal are valid payment methods for purchasing tickets. You agree to indemnify, defend, and hold the Site Owner and Service Provider, and each of our respective parents, affiliates, investors, licensors, suppliers, advertisers, and sponsors, and their respective employees, consultants, agents, insurers, and other representatives ("Indemnified Parties") harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys' fees), and other expenses that arise directly or indirectly out of or from: (a) your breach of any of these Terms; (b) any allegation that any information you submit or transmit to the Site infringes or otherwise violates the copyright, trademark, trade secret, or other intellectual property or other rights of any third party; (c) any federal, state, or county tax obligation or amounts due or owing under any tax regulation, law, order, or decree or any dispute concerning the tax status of us; (d) your acts or omissions in connection with your use of this Site; and (e) any claim brought by a third-party (a "Third Party Claim") against any of the Indemnified Parties in respect of which recovery may be sought under clauses (a) through (d) above. Never use this this place. Everything was great but it did not say the prices are in US dollars! What's the best way to sell? Look for the lock symbol in the web address to indicate a secure purchasing system. Karol G Tue, Aug 29, 2023 at 7:00 Location NRG Stadium 8400 Kirby Dr. Houston TX All events at However I dont understand why I cant receive my tickets until the day before the performance? Tickets were legit eventually came but on time and we enjoyed our show! All orders are subject to ticket availability. I will definitely use them again! The majority of a final batch of tickets for next month's Eurovision Song Contest in Liverpool have sold out, the BBC has confirmed. How to get Twice tickets for the K-pop group's two UK 2023 tour i appreciate anyone feedback! tickets Why is there a delivery fee associated with every order? TicketsOnSale ranks 4th among Tickets sites. I'd rather have ticket prices shown with fees included, instead of as add-ons. The e tickets were emailed to me the same day and all was good. Browse FAQs Still need help? how do i proceed? Information. I'm going to use all the resources available to keep them from scamming you! customers. Our checkout cart is encrypted for your protection. Of course you do! If you and Site Owner and/or Service Provider are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Site Owner and/or Service Provider may initiate an arbitration proceeding. Calling customer support was a 45 min hold wait and to be answered by a snooty lady not willing to help is absolutely unacceptable. We reserve the right to report to appropriate law enforcement authorities or other relevant third parties any activity that either Service Provider or Site Owner believes, in its respective sole discretion, may in any way violate any local, state, federal, or international law. We may, at your request, ask the seller to re-issue your tickets. WebBought tickets on TicketSale.com, need to sell them. A large number of ticket resellers list their tickets on the Site, and all ticket listings, locations, descriptions, and pricing are provided by the ticket sellers. For canceled events, We will refund the purchase price (including delivery charges, less possible restocking fees), or will issue a credit for use on a future purchase, as determined in our sole discretion (this may vary by jurisdiction, including California (see California Business and Professions Code section 22507, under which We will facilitate a request for a refund from the ticket seller)). I purchased tickets for wynona for february 5th. Outlaw Music Fest: Willie Nelson, Avett Brothers, Gov't Mule I have been raving about the customer service all week! 1 Upload your PDF/pk.pass file and select the tickets you want to sell When selling a ticket that is bundled with multiple tickets, we ask that you upload the original file. Sell Don't usually leave reviews but See ourPrivacy Policyfor how we treat your data. If you do not opt out within thirty (30) days, then you accept all terms and conditions of the arbitration and dispute resolution procedures described above. Learn more about selling your tickets on Ticketmaster, head over to our Help Center. YOU ACKNOWLEDGE AND AGREE THAT NEITHER SITE OWNER, SERVICE PROVIDER, NOR ANY OF THE INDEMNIFIED PARTIES IS LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD SITE OWNER, SERVICE PROVIDER, AND THE INDEMNIFIED PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING BUT NOT LIMITED TO TICKET SELLERS, OPERATORS OF VENUES, AND EVENT ORGANIZERS/PROMOTERS, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES, SITES, AND LOCATIONS RESTS ENTIRELY WITH YOU. In the event that the AAA is unable to conduct the arbitration for any reason, you and Site Owner and/or Service Provider will mutually select an alternative arbitration provider, and the arbitration will be conducted pursuant to that providers applicable rules. A "limited number" of tickets The Intent Notice to Us should be sent to TicketsOnSale, Attn: Arbitration Department, 651 N Broad Street, Suite 205 #3310, Middletown, DE 19709. Untrustworthy and a big scam. Volleyball Day in Nebraska Tickets Sold Out - University of Nebraska If you have difficulty getting into an event using the ticket you purchased from Us, you are required to contact our Customer Service Department at 888-684-3582 immediately for assistance. So this site and the man who priced the tickets so outrageously have scammed me. They have absolutely no relationship to the festival, so any tickets they can provide will be scalped tickets. You may not use any of Our Property in connection with any product or service that is not offered by Site or Service Provider in any manner that is likely to cause confusion with respect to Service Provider's or Site Owner's business, or in any manner that disparages Site Owner or Service Provider. The Terms include the following provisions: When you find desirable tickets and wish to purchase them, you fill out and submit the information requested on the Site, which constitutes an order. ", Copyright 2023 TicketsOnSale.com - All Rights Reserved. All orders are protected by our 100% Buyer Guarantee, ensuring tickets are authentic There have been lawsuits against TOS and, surprise, surprise, we recently received a legal notice from the Eighteenth Judicial Court of Dupage County, Illinois stating we may be eligible for inclusion in a class action lawsuit. Why is there a delivery fee associated with every order? Paying twice face value without knowing is one this but being charged a 30% service fee is another. We are not associated with any venue, box office, or primary supplier. Tickets As a buyer, you grant Service Provider permission to charge your credit or debit card for the purchase of tickets in the full amount of your order, including all fees and charges included at the time of checkout. I purchased a ticket and when it got transferred to me it has already been accepted by another email! Our checkout cart is encrypted for your protection. Outlaw Music Fest: Willie Nelson, Avett Brothers, Gov't Mule BBB Tip: Buying tickets to the big game? Don't get scammed Eurovision 2023: Final batch of tickets sell in an hour The arbitrators award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. BigStub Reviews We hope you become one of our satisfied lifetime On rare occasions when pricing errors occur, We shall not be liable to the customer for this error. It sucks! A bit confusing as there was no detail prior to purchase about the venue's policy on coolers for the event, and there was no apparent way to buy a parking pass that was not inclusive of another ticket. If any party disagrees about whether the foregoing provision (or any portion of this agreement to arbitrate, including without limitation the provisions relating to arbitration, the waiver of class or representative proceedings, and opting out) can be enforced or whether it applies to the dispute, the parties all agree that the arbitrator will decide that dispute. Sammy hager concert was cancelled due to weather. The Volleyball Day in Nebraska outdoor event in Memorial Stadium sold out on Thursday morning, the third day tickets were on sale to the public. "The pre-sale will end on May 2, 2023 at 11 a.m. Resale tickets are available for all buyers." Customer Service calls are prioritized for customers with events within 48 hours. We also ensure all reviews are published without moderation. tickets If the problem is not resolved, it is your responsibility to obtain proof from the venue of denied entry. We guarantee that your tickets will be authentic and delivered in time for the event. To qualify for compensation, the buyer must return the tickets to Us within 2 weeks of notice from Us that the event is deemed canceled. You are responsible for paying any sales taxes that may be applicable. Any concerns i had regarding the tickets i was helped by customer service chat immediately. Tickets Are Selling Fast! YOU AND SITE OWNER AND SERVICE PROVIDER EACH WAIVE ANY RIGHT TO A JURY TRIAL AS WELL AS ANY RIGHT TO BRING CLAIMS IN OR OTHERWISE PARTICIPATE IN A CLASS, REPRESENTATIVE, OR CONSOLIDATED ACTION OR PROCEEDING, AS SET FORTH BELOW. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf. They just regurgitate policy without explaining why $126.52 was added to the final charge. Tickets Of course you do! TicketsOnSale has a rating of 4.37 stars from 4,522 reviews, indicating that most customers are generally satisfied with their purchases.