In addition to all other rights available to Badcock including those set forth in these Terms & Conditions, Badcock reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND BADCOCK. When they did, the most common reason was because the item had arrived damaged or with missing parts, with a few returning items because the quality, comfort, or color wasnt as expected, or because the item did not fit in their home. Stores that offer customers full refunds usually require items to be returned within 10 to 30 days. YOU FURTHERMORE AGREE THAT THE EXCLUSIVE FORUM AND VENUE FOR ANY LEGAL ACTION ARISING OUT OF OR RELATED TO THESE TERMS & CONDITIONS SHALL BE THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF FLORIDA, AND YOU SUBMIT TO THE PERSONAL JURISDICTION OF THAT COURT. If the bedding set, they select is greater in value than what was originally purchased, they will be responsible for the difference in price. You agree that we shall not be liable to you or any third party for any termination of your access to the Site. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. Sofas start below $500 with the lower priced offerings providing solid wood frames and polyester upholstering. You have up to 24 hours to inspect your merchandise to guarantee a full refund (due to damaged/missing parts). That can help prove that the product was damaged in transit.. IF SUBJECT MATTER JURISDICTION (INCLUDING DIVERSITY JURISDICTION) DOES NOT EXIST IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF FLORIDA, THEN THE EXCLUSIVE FORUM AND VENUE FOR ANY SUCH ACTION SHALL BE THE COURTS OF THE STATE OF FLORIDA LOCATED IN POLK COUNTY, AND YOU SUBMIT TO THE PERSONAL JURISDICTION OF THOSE COURT. Writing one takes these steps: 1. Returns and Exchanges | Badcock & More Please note that these communications will not necessarily be secure; accordingly, you should not include credit card information or other sensitive information in your e-mail correspondence with us. Extended Service Warranty | Badcock & More This may sound like a no-brainer, but if you want to buy furniture that fits your space well, its important to take precise measurements of the room in your home that youre furnishing and compare that with the furnitures dimensions. Badcock and its suppliers and licensors expressly reserve all intellectual property rights in all Content. Make any commercial use of the Site or its Content, including making any collection or use of any product listings, descriptions, prices, or images; download, copy, or transmit any Content for the benefit of any other merchant; use or attempt to use any engine, software, tool, agent, data, or other device or mechanism (including browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Site other than the search engine and search agents provided by Badcock or generally publicly available browsers; frame, mirror, or use framing techniques on any part of the Site without Badcock's express prior written consent; make any use of data extraction, scraping, mining, or other data gathering tools, or create a database by systematically downloading or storing Site content, or otherwise scrape, collect, store, or use any Content, product listings, descriptions, prices, or images, except pursuant to the limited license granted by these Terms & Conditions. Warranty is only valid in the service area (Palm Beach, Broward, Dade, Martin, or Monroe . Box 497, Mulberry, FL 33860. (If applicable). The Site may contain links and interactive functionality interacting with the websites of third parties, including social sites and product manufacturers' sites. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT OR TORT, EVEN IF BADCOCK HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. The customer is responsible for repair charges for all non-warranty repair work within the warranty period. We will attempt to notify you should such limits be applied. Your username maybe be your email address. 2-3 days from delivery date: If a customer returns an item for any reason other than defective, they will receive full credit for merchandise reselection or will be required to pay a 25% restocking fee if they request a refund. Determine the timeframe during which you'll accept returns. And only 6 percent of walk-in or online purchases had their deliveries rescheduled or delayed. Their wooden items pass along good prices to customers with veneered surfaces in some cases. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Also measure all the entryways, doorways, hallways, stairwells, and elevators that the furniture will have to travel through to reach its destination. Badcock reserves the right to cancel any orders containing pricing or availability errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from Badcock. Whether on behalf of yourself or on behalf of any third party, YOU MAY NOT: You may be required to register with Badcock in order to access certain services or areas of the Site. Store provides cash refund upon return of merchandise, Check mailed from Corporate Office within 14 days of merchandise return, Store credits back to same card upon return of merchandise, Credited back to account upon return of merchandise, stains due to food, drink, pets, bodily fluids, or any other substance. Step 3: Pick the right return policy clauses. If your furniture arrives damaged,our delivery personnel will notify customer service immediately. I understand if I decide to cancel my purchase, I must notify Badcocks Customer Service Department at 1-888-616-6673 by 1:00pm the day before my scheduled delivery date to avoid a cancellation / Re-stocking fee that is equal to the delivery charge on my invoice. The links and interactive functionality for third-party sites on the Site do not constitute an endorsement by Badcock of such third-party sites. Badcock grants you a limited license to access and make personal use of the Site and the Content for noncommercial purposes only and only to the extent such use does not violate these Terms & Conditions including, without limitation, the prohibitions listed in the "Prohibited Uses" section of these Terms & Conditions. On the Site, we may display names, marks, products, advertisements, or services of third parties, pop-up texts, or links to third-party sites. Below you will find some information on our return & exchange policies. I agree to be contacted by our web sales team to schedule preferred delivery date. You agree that a printed version of these Terms & Conditions and/or any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms & Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Your card issuer determines the length of time the pre-authorization is held. Second, view the product listing on several devicessuch as a cell phone, a computer, and a tabletto make sure youre getting an accurate picture of the color. RETURN POLICY: If a customer wants to return part or all of their merchandise for any reason other than damages or defects, they must contact Customer Service within 3 days after delivery and arrange for immediate pick up of merchandise being returned. Your continued use of the Site will indicate your acceptance of the current Terms & Conditions; however, any material change to these Terms & Conditions after your last usage of the Site will not be applied retroactively. For Wells accounts, the customer must pay all charges up front before any exchanges or returns are scheduled. Service 2 Value 2 Shipping 1 Returns 2 Quality 1 View ratings trends Sitejabber's sole mission is to increase online transparency for buyers and businesses Upon any such termination, your right to use the Site will immediately cease. Shopping for furniture can be fun. EACH PROVISION OF THESE TERMS & CONDITIONS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THE AGREEMENT BETWEEN YOU AND BADCOCK. 10. Upon termination, all provisions of these Terms & Conditions which are by their nature intended to survive termination, all representations and warranties, all limitations of liability, and all indemnities shall survive such termination. Most merchandise sold by Badcock Home Furniture &more is covered under our Return and Refund Policy. All Mattress Inspections must be completed with a Bedding Inspection Form. Laptops and Tablets must be factory reset and all passwords must be removed. THE MAKING OF CLAIMS OR RESOLUTION OF DISPUTES PURSUANT TO THIS AGREEMENT SHALL BE IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. I had spent $8.000 for living room set at Badcock, I bought warranty, called and was told they would replace whole set. The best way to protect yourself from getting stuck with a damaged product is to inspect the furniture when you receive it, and to alert the delivery people and retailer of any damage right away. If a check is required from the home office, the request must be made by the store. Return Badcock Sr (1653-1708) FamilySearch Our bedding comfort policy provides customers with 45 nights to make sure their mattress set meets their comfort expectations. For specifics related to the pickup process, please view Planning your Delivery, or contact your nearest store for assistance. As a condition of the use of the Site, you agree to defend, indemnify, and hold harmless Badcock and its respective employees, directors, officers, agents, vendors, and suppliers from and against any liabilities, losses, investigations, inquiries, claims, suits, damages, costs, and expenses (including, without limitation, reasonable attorneys' fees and expenses) (each, a "Claim") arising out of or otherwise relating to your use of the Site, including without limitation any User Content submitted by you and Claims alleging facts that if true would constitute a breach by you of these Terms & Conditions. Providing any untruthful or inaccurate information is a breach of these Terms of Use and may result in cancellation of your order. Create steps for the customer to follow (e.g. 10% Off Badcock Home Furnishing & More Promo Code, Coupons 2023 - Knoji If you decide to link to any such third-party sites, you do so entirely at your own risk.Limitation of Liability. Electronics must be returned in original packaging and with all instruction manuals, remotes, chargers, and other accessories. For website sales, a member of your local store will contact you to provide the time and to validate the pickup address where your goods will be available. Layaway | Badcock & More You agree that we shall not be liable to you or any third party for any termination of your access to the Site. You agree that all agreements, notices, disclosures, and other communications that Badcock provides to you in accordance with the prior sentence satisfy any legal requirement that such communications be in writing. If you are under 18, you may use this Site only with involvement of a parent or guardian. Any person or entity who interacts with the Site through the use of crawlers, robots, browsers, data mining or extraction tools, or other functionality, whether such functionality is installed or placed by such person or entity or a third party, is considered to be using the Site. The Sites may make available listings, descriptions, and images of goods and services (collectively, Products). YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. Badcock reserves the right, without notice and in its sole discretion, to terminate your account or your use of the Site and to block or prevent future access to and use of the Site (i) if you violate any of these Terms & Conditions, (ii) for any other reason, or (iii) for no reason. Badcock Home Furniture, for example, offers full refunds for items that are returned within 10 days of delivery and full credits for items returned between 11 and 30 days, less a 20 percent . How do I track my Badcock Home Furnishing & More order? And third, use online customer reviews wisely: Read reviews only from verified customers and pay closest attention to specific remarks, such as those saying that something was difficult to assemble or that the color was brighter than it appeared in the online image. Free Return and Refund Policy Template - WebsitePolicies |, Mattress Protectors, Foundations & Bed Frames. Refund Exceptions All rights reserved. Other conditions that will prevent an item from being returned include, but are not limited to: 1- day from delivery date: If a customer returns an item for any reason within 1-day of delivery/Pick-up, they will receive full credit for merchandise via a refund or exchange. Whether on behalf of yourself or on behalf of any third party, YOU MAY NOT: Badcock will investigate occurrences that may involve such prohibited use and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. Here at Badcock we offer free layaway, meaning we won't charge you any service fees or interest while you are making payments towards your merchandise! Frequently Asked Questions | Farmers Home Furniture Any sweepstakes, contests, raffles, or other promotions (collectively, "Promotions") made available through the Site may be governed by rules that are separate from these Terms & Conditions. PLEASE READ THIS SECTION CAREFULLY: YOU AGREE THAT ALL MATTERS RELATING TO YOUR ACCESS TO OR USE OF THE SITE AND ALL MATTERS ARISING OUT OF OR RELATED TO THESE TERMS & CONDITIONS, INCLUDING ALL DISPUTES, WILL BE GOVERNED BY THE LAWS OF THE STATE OF FLORIDA, UNITED STATES OF AMERICA, WITHOUT REGARD TO FLORIDA'S CHOICE OF LAW PRINCIPLES. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. No failure to exercise, partial exercise of, or delay in exercising any right or remedy under these Terms & Conditions shall operate as a waiver or estoppel of any right, remedy, or condition. (Note: Some online retailers wont accept returns if a product has been assembled or modified.) For fiscal year 2022,. A representative will then call you while the delivery men are still there to discuss a resolution. Badcock cannot and does not represent or warrant that the Site or its server will be error-free, uninterrupted, free from unauthorized access (including third-party hackers or denial of service attacks), or otherwise meet your requirements. The Site may only be used for lawful purposes in accordance with the terms of the license granted in these Terms & Conditions. Also encouraging: Most of the members we surveyed did not return the purchases they made. You may download, print, and copy Content for personal, noncommercial purposes only, provided you do not modify or alter the Content in any way, delete or change any copyright or trademark notice, or violate these Terms & Conditions in any way. When buying furniture online, take a picture of the box itself if the box has been damaged before you open it, Hanisch says. The item(s) must be in like-new condition. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE(S). $100 OFF NEW PURCHASE OF $1198+ PROMO CODE: SPRING100, $200 OFF NEW PURCHASE OF $1998+ PROMO CODE: SPRING200. All rights reserved. Badcock also reserves the right, at our sole discretion, to prohibit sales to resellers. Badcock will be included in Franchise Group's financial results for about one month of fiscal year 2021 and will not have a material impact on fiscal year 2021 results. In that scenario, you may have to get the return back to the store or to its warehouse yourself (though some stores will come pick up a return if its too large to ship back easilysometimes free, sometimes for a fee). If an item arrives damaged or with missing parts, online customers dont usually have to pay for return shippingalthough they may be required to repack the item and take it to a shipping facility. We will not be responsible for failure to fulfill any obligation due to causes beyond our control. BADCOCK WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE OR THE SITE CONTENTS INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. For instore sales, your local store representative will alert you of when your goods will be available for pickup. Copyright 2023 Badcock &more. About Our Returns Policies - Amazon Customer Service Return policies and fees: Like delivery fees, return policies at walk-in stores can vary depending on the retailer. If a customer returns an item within ten days of delivery, they can receive a full refund or exchange their purchase. Shop Televisions | Badcock Home Furniture &more TVS Home | Electronics | TVS Grid List Sort by Display per page HISENSE 32" ANDROID SMART LED TV $399.95 $199.00 LG 32" SMART LED TV $499.95 $299.00 LG 43" SMART 4K ULTRA HD LED TV $699.95 $449.00 LG 50" SMART 4K ULTRA HD LED TV $899.95 $599.00 PHILIPS 50" SMART 4K ULTRA HD LED TV $799.95 $499.00 TO THE FULL EXTENT PERMITTED BY LAW, BADCOCK DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE SITE AND THE SITE CONTENTS, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE. Badcock Corp. is a southeastern home furnishings company headquartered in Mulberry and was founded in 1904 by Henry Stanhope Badcock, an English immigrant. Picking up large furniture from a warehouse and transporting it home yourself can be a hassle. Make Furniture Delivery and Returns as Hassle-Free - Consumer Reports 15 Return Policy Examples - Small Business Trends Posting a thorough return policy can help you reduce that percentage and retain more customers. Measure carefully. Please note, all "As-is" Furniture, Appliances and Electronics have a 60-day warranty.For information regarding your extended warranty coverageclick here. Daniel Bortz is a freelance writer in Arlington, Va. His work has been published by the New York Times, the Washington Post, Newsweek, Money magazine, and Kiplinger's, among others. Badcock Home Furniture &more IN NO EVENT WILL WE BE LIABLE, DIRECTLY OR INDIRECTLY, TO ANYONE FOR ANY DAMAGE OR LOSS ARISING FROM OR RELATING TO ANY USE, CONTINUED USE, OR RELIANCE ON ANY ADVERTISEMENT DISPLAYED ON THE SITE, ANY PRODUCTS, SERVICES, OR OTHER MATERIALS RELATING TO ANY SUCH ADVERTISEMENT, ANY LINKED THIRD-PARTY SITE, OR ANY LINK CONTAINED IN A LINKED SITE. If a suitable alternative set cannot be found from our selections between the 30th and 45th day, a return and refund may be provided less a 25% handling fee and return delivery charges may apply. Rates for white-glove delivery service can vary significantly from retailer to retailer, but shoppers can expect to pay between $60 and $400, depending on their homes proximity to the store or their total bill. Badcock strives to display as accurately as possible the colors of the products shown on the Site; however, Badcock cannot and does not guarantee that your monitor's display of any color will be accurate. You agree that all agreements, notices, disclosures, and other communications that Badcock provides to you in accordance with the prior sentence satisfy any legal requirement that such communications be in writing. Delivery I have requested delivery of these items. If the rules for a Promotion conflict with these Terms & Conditions, the Promotion rules will apply. After the initial ten days, shoppers may receive a full refund, minus a 20 percent stocking fee, if they return items within 11-30 days of delivery. Curbside delivery, where the company drops the furniture off outside your home, usually costs a flat fee, depending on how close your home is to the store or how much youre spending overall. to improve your experience. Customer service will call by 1:00pm they day before delivery to verify my address and provide a 4-hour window for my delivery time. Upon any such termination, your right to use the Site will immediately cease. Bedding must be free of soiling and stains and have proper center support if either a queen or king size, otherwise the manufacturer's warranty is voided. After the 90 day period there will be no refunds, however, your balance may be used as store credit. (The last thing you want is to have a sofa arrive at your home and then learn that it cant fit through the front door.). THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, SERVICES, AND USER CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE (COLLECTIVELY, THE "SITE CONTENTS") ARE PROVIDED BY BADCOCK ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. Well I told her under Badcock return policy it states within the 1st 1-10 days after delivery items can be return IN LIKE new condition for FULL refund exchange or return. UNDER NO CIRCUMSTANCES SHALL BADCOCK OR ITS EMPLOYEES, DIRECTORS, OFFICERS, OR AGENTS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE. Badcock will be entitled to use, reproduce, disclose, publish and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Check Badcock Home Furnishing & More's website to see if they have updated their order tracking policy since then. We may limit the Site's availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. You are using an 2. Copyright 2023 Badcock &more. Badcock ranks 168th among Furniture sites. Items returned within 1 day of purchase, but not in like-new condition will be subject to a restocking fee of 25% of the purchase price. Badcock Furniture Types Badcock sells a wide variety of home furnishings. 4-365 days from delivery date: Starting on the 4th day, only "Defective" merchandise may be returned. Before enabling any sharing functions of the Site to communicate with any such website or otherwise visiting any such website, Badcock strongly recommends that you review and understand the terms and conditions, privacy policies, settings, and information-sharing functions of each such third-party website. We researched this on Sep 26, 2021. You may download, print, and copy Content for personal, noncommercial purposes only, provided you do not modify or alter the Content in any way, delete or change any copyright or trademark notice, or violate these Terms & Conditions in any way. Merchandise returned in like-new condition under the policy guidelines is eligible for a full refund, merchandise exchange, or in-store credit at the customers choosing. PROPERTY DAMAGE: Any damage to your property at the time of delivery must be shown to the delivery men before they leave. ". Except for such material changes, the Terms & Conditions that were in effect at the time any claim or dispute arose between you and us will be applied. TO THE FULL EXTENT PERMITTED BY LAW, BADCOCK DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE SITE AND THE SITE CONTENTS, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE. The item(s) must be in like-new condition. Shop our new spring collections for all your appliances, lawn & garden needs, and patio furniture. use any meta tags or any other hidden text utilizing Badcock's name or marks; misrepresent the identity of a user, impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site, or express or imply that we endorse any statement you make; conduct fraudulent activities on the Site; (i) violate or attempt to violate the security of the Site, including, without limitation: (i) accessing data not intended for you or logging onto a server or an account that you are not authorized to access; (ii) trying to change the behavior of the Site; (iii) attempting to probe, scan, or test the vulnerability of a system or network, or to breach security or authentication measures; (iv) attempting to interfere with service to any user, host, or network, including, without limitation, via means of submitting malware to the Site, overloading, "flooding," "spamming," "mailbombing," or "crashing"; (v) forging any header or any part of the header information in any email or posting; or (vi) forging communications on behalf of the Site (impersonating the Badcock website) or to the Site (impersonating another user); send unsolicited or unauthorized email on behalf of Badcock, including promotions and/or advertising of products or services; tamper with the Site or use or attempt to use any device, software, routine, or data that interferes or attempts to interfere with the working or functionality of the Site or any activity being conducted on the Site; use the Site to defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others, including others' privacy rights or rights of publicity; harvest or collect personally identifiable information about other users of the Site; restrict any other person from using the Site (including, without limitation, by hacking or defacing any portion of the Site); reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes any portion of, use of, or access to the Site; modify, adapt, translate, reverse engineer, decompile, or disassemble any portion of the Site; or.