Universal Login. Liveops Independent Contractor - YouTube . ; The user selects the Duo Security option. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Copyright 2023 Okta. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Flexibility. Login to know the status of the ticket. Its a huge, huge advantage for us, says Myers. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Learn more about how Liveops virtual contact center solutions can scale your business. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Looks like you have Javascript turned off! Gift Matching Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Find Out How & Apply . Liveops Okta. Work From Home contact center Roles - Join Liveops Or, if, No college? I wish there was some type of base pay. Client opportunities may have additional requirements, including expanded client-specific certification. I still love it., You make your own schedule. To have an identity management solution that wasn't cloud-based really wouldn't work for us. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. IT Support You are using an unsupported browser. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Liveops Nation - Virtual Call Center Community. Life doesnt always run on a schedule. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Were all looking at the same data one version of truth consolidated in a single repository. 401 (k) (Traditional and Roth) Employer Matching Opportunity Time Off. You can also manage cookies in your browser settings. Unfortunately they dont pay a minimum per hour like other companies. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. . Still have questions? This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Now we can focus on making sure IT is partnered with the business in everything they do.. You can also manage cookies in your browser settings. Enterprise Solutions. You can actually enable a person to get to an application through the Okta platform. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Your customers deserve the best at every touchpoint. Are you an employee? Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The sign-in URL is the web address you use in your desktop browser to access your company portal. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Want to become a Liveops agent? Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. https://join.liveops.com/work-from-home-call-center-jobs/ Agent Login Username / Email Forgot password? I don't mind the extra training if they had compensation for it. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. We would like to show you a description here but the site won't allow us. Remote work is undeniably popular and LiveOps offers that. To accept cookies continue browsing as normal. Liveops is a legitimate company. Find ready-to-work contractors where and when you need them. Copyright 2023 Liveops, Inc. All rights reserved. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Independent Contractors are responsible for expenses and control their profit and loss. This is critical, says Huckabay. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Support. Virtual Call Center Services - Resources - Liveops No matter what industry, use case, or level of support you need, weve got you covered. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. The background check requires a $24.99 processing fee paid directly to our vendor. Be the customer care voice of top brands, providing best-in-class service. Browse case studies, customer service tips and other helpful resources for enterprises. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Grow your home business through Liveops client network, working with the brands you know and love. Login - Corporate Helpdesk I still love it., I strongly recommend not working for this company. Contact - Liveops About Liveops Employee benefits & perks. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Best of Antivirus Software. For 10 years, she successfully owned and operated her own business in her home state of Indiana. . Everyone else we spoke to claimed they were cloud-based but they weren't. Pros. He sees a role for Okta in all of it. All rights reserved. Okta Facilitating collaboration and communication with the best available solutions was another key goal. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Attack Protection. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. The amount of paper eliminated alone was a huge benefit. Support. Login - LiveOps Inc. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Read more. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. The modern contact center. Virtual. Flexible. Efficient. - Liveops Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Want to become an Independent Liveops Agent. But we were just relentless, and in one year we moved all of our workloads to the cloud. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Virtual Call Center Services - Resources - Page 2 of 24 - Liveops If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Build a thriving work-at-home business providing remote customer service for top brands. Money is amazing, but like every job there are flaws. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. Improving Peoples Lives. Press & Media. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Once the Openforceplatform was in place, a major pressure point was released. And, no calls equals no pay. I like feeling like Im helping people all from the comfort of home. Join the revolution of the modern contact center! Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! You can also manage cookies in your browser settings. You don't necessarily have calls every . Across the country. We'd have had to build out a lot of infrastructure. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. They appreciate the price (there is a free option also), ease of install, usability, and the option to schedule checks and provide detailed reports. Its a good company depending on the project you are on. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Consider holiday gift experiences. Independent Contractor Management - Openforce Get started on your new home business Flexibility. LiveOps Review | How it Works & What To Expect - SideHusl Be a superhero sales agent with great earning potential. One where youre provided with free warm leads? Single Sign On. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Apply now and a member of our team will work quickly to review your application and provide next steps. Want to become a Liveops agent? First, check out our frequently asked questions about the agent experience and application process. OR Look in your activation email. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Independent Contractor Join Liveops Nation and experience the freedom and autonomy of being self-employed! Mobile first. Check the Eligibility requirements and make sure were currently accepting applications in your state. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Ditch the paperwork and endless manual tasks. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . Learn more Tax Support Provide support to users of top tax software providers. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. This field is for validation purposes and should be left unchanged. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Learn more about how Liveops virtual contact center solutions can scale your business. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Use your email address or username and password to sign into your WebCE learning center account. Username or Email Password. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Duo Security for MFA | Okta And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? Companies across a variety of industries trust Liveops to provide virtual contact center services. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Not sure which client opportunity (or opportunities!) Login - LiveOps Inc. IT Support Keith Myers, SVP Business Technology, Live Nation. To find out more, read our Privacy Policy and Cookie Policy. Forgot password? Actual earnings may vary depending on client opportunity and support required. Flexibility. Improving Peoples Lives. Group Linking Link Okta groups to existing groups in the application. Login. Need to plan around other commitments? LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. Okta offered exactly what Live Nation needed. Suite 390. Browse case studies, customer service tips and other helpful resources for enterprises. Go Further; Marketplace. Sign in. Goodbye long commutes, rigid schedules, and busybody managers. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Outspoken. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Conducting inbound/outbound customer service calls. Openforce simplifies your contractor management processes by providing a single platform solution. Hard to get in contact with managers for help. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Find Out How & Apply . People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Liveops exists to improve people's lives, and . I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. View our background requirements here. Guide customers through the claims process. Main hustle or side gig its all up to you. This means you can choose when, where, and how often to work! We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. This was a tight category! The world class support of Liveops and unparalleled access to world-renowned clients. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Find Out How & Apply . All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . Liveops offers work from home in customer service and sales. Sell top insurance coverage to warm leads (license required). Have additional questions about applying? GM Regional Customer Care Operations, major utility. Is Liveops nation legit? But, the site does not guarantee that youll take calls during those hours. 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. 10 Things I Wish I Knew Before Becoming A Liveops Agent You dont have to do anything else.. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Copyright 2023 Liveops, Inc. All rights reserved. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Since you are self-employed, you are in control of your profits and losses. Enjoy the freedom and flexibility of being your own boss. Liveops Nation - Virtual contact center Community Remember me. Copyright 2023 Liveops, Inc. All rights reserved. We use cookies to improve your experience on our website. Existing Duo Security enrollments. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . Learn More. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Contact Us | Liveops Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Work confidently with real-time chat support, tech support, business tools and professional development workshops. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Sound: Must have a sound card installed and be equipped with speakers or headphones. GROW YOUR BUSINESS Come on board! This means you can choose when, where, and how often to work! Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. No problem. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. That syncs to Okta and then that person cannot access any applications. Developer Center. Login. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Want to give someone something unique this holiday season? Work from home. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. HSA and PPO Options National and Local Networks Retirement. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other.
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