viagogo Reviews | Read Customer Service Reviews of www.viagogo.co.uk How do I unsubscribe from your newsletter? Letter to ask for a faulty item to be repaired or replaced, Letter to request compensation for cancelled flights, Letter to report a problem with something bought on credit card, Denied Boarding EU Regulation (Regulation 261/2004 EC), a booking fee or service charge for every ticket in your order, the ticket received was invalid or not the ticket the buyer thought they purchased, buyers felt misled, thinking they were buying from a primary vendor, or by the costs and service fees. We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. The fastest-growing and preferred acquisition channel for over half our multichannel sellers. 1,774 reviews for Viagogo, 1.3 stars: '***Beware of buying through Viagogo - this ticket sale service is not what you think*** Ticket Price inflated by 400% No tickets provided once purchased Incorrect information given Utter SCAM I recently bought some tickets via their website and having read so many 'worse than negative' reviews, I know I have been scammed and am seeking a full refund . How can Viagogo get away with charging such big fees? AXS cannot validate any tickets purchased from Viagogo, StubHub, or any unauthorised third party vendor. But organisers of some of the events said GES SL could not possibly have all of the tickets it was advertising. Welcome to Amazon Seller Central Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. I want to ask if anyone know their custumer service valid e.mail ? The site operates a system wehre the tickets don't go on sale until they receieve them. INVESTING EXPLAINED: What you need to know about 60/40 - Norway's Equinor doubles stake in major untapped North Government pushed to ease rule stopping 'pension BUSINESS CLOSE: Arm to shun UK for US listing; Pearson Rightmove shrugs off housing market blues, Pearson profits lifted by English language demand, Arm to shun the City for Wall Street listings, Tesla cost-cutting fails to impress investors, Schroders profits plummet on volatile markets, Ted Baker-owner joins race for Hunter Boots, Put your question to our team of independent experts. The views expressed in the contents above are those of our users and do not necessarily reflect the views of MailOnline. Because the 9 delivery fee refund was coming directly from the company, it was refunded to the card you paid for the original tickets on. How sellers get paid How do I edit my listing? I went back to Viagogo to ask for a refund. Viagogo should be the subject of a full criminal investigation.. Read more hen we pay for them, not a week before! 2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre. Start selling with Amazon. What are the viagogo Terms and Conditions? A source close to Viagogo said it had no other connections to Global Experience Solutions. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. Online Ticket Seller SCAMS Viagogo EXPOSED - Medium How do you find a good accountant? I got food poisoning while eating out, can I get my money back? 5.3 Disclosure of Information. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. Crucially in your case, this means that the money was not paid back into the account that you used when you bought the tickets. How much does Viagogo pay per year? StubHub sold $4.75 billion in tickets last year, taking in $1.1 billion in fees, according to eBay's annual report. Such notice shall be deemed given one business day after the email is sent. viagogo reserves the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. Don McLean Concert Tickets. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. 1.3 viagogo Guarantee. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. We are no longer accepting comments on this article. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. Controversial website Viagogo scalps tickets for a John Farnham cancer Read more in the Viagogo ACCC media release Responsibilities of ticket resellers About ticket resellers A ticket reseller is a business that resells event tickets that have previously been purchased from a primary ticket seller. 3.2 Other Information. I consider myself to be relatively savvy when shopping online, but this is something I fell foul of when I moved home recently, resulting in several painful calls to a customer service number to explain and rectify my mistake. 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Visit the Payment Methods section to update the details. 1.4 Modification. Can I deliver the tickets using a different delivery method? Resale websites in particular will often ask customers to have a payment card linked to their account, to make it easier for payments to be processed quickly when they are received. Many times a ticket might have wildly different prices to the face value, particularly for in-demand events. I entered the incorrect email when registering, how do I change it? This fee will be deducted from your payment. If it completes and they do not refund or you don't get your item then you can open a paypal dispute. We take no responsibility for such issues. Government pushed to ease rule stopping 'pension recycling' for tax gain - as critics say it harms older people who return to work, Become a neighbour of Clarkson's Farm: Three Cotswold houses for sale in Chadlington - the village by Diddly Squat, Will spray foam insulation make your property hard to sell or mortgage? We do not allow any commercial relationship to affect our editorial independence. If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to Contact Us to report the issue. Pay by PayPal, a free service to pay online without sharing your financial information. Click the more button to email us. If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to cancel the Sellers sale, find replacement tickets for the Buyer and the Sellers may be subject to a replacement fee, other charges, and/or other consequences, as specified in Section 5. viagogo payment to seller Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. Viagogo aims to provide ticket buyers with the widest possible choice of tickets to events across the world and helps ticket sellers ranging from individuals with a spare ticket to large multi-national event organizers reach a global audience. Does Viagogo pay their employees well? Subculture Tour 2023. 7.2 Copyright. Best Shopping Deals In the know quiz As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. We only recommend purchasing tickets from AXS.com, the AXS contact centre, the venue box office, or the official venue . CONTROVERSIAL ticket scalping site Viagogo has hit a new low, selling $160 tickets for a John Farnham and Jimmy Barnes charity show at the inflated priced of $450. 2.7 Payment Authorization. We will be looking closely at this evidence to ensure that the order has not been breached. I had a flight delay, can I get compensation? Sadly I could no longer attend on the new date which was in October 2021. My daughter fell for a Facebook ticket sales scam that CRANE ON THE CASE: NatWest mortgage mix-up has left me with CRANEON THE CASE: HSBC froze my small business bank account Can you get a refund if a show or event is scrapped, you What you need to know about money: Listen to the This is Money podcast, 'The Beast' British-built Rolls-Royce appears on Top Gear in 1998, TikToker reveals Asda to leave your vehicle smelling 'lovely', Skoda gives drivers tips on how to travel with dogs, Dacia's new Jogger estate transforms interior space into a bedroom, See Prince Philip's Land Rover that sold for record amount. M.B, via email. 6.11 Permitted use. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. Viagogo Reviews: What Is It Like to Work At Viagogo? A Madrid address given for GES SL on Viagogo not only gives an incorrect street but the company name is incomplete. Viagogo: Reviews, Complaints, Customer Claims, Page 8 | ComplaintsBoard Report. We do not control the information provided by other users which is made available through the Site. Campaigners say ticket resale company Viagogo is not fully complying with a court order to reform its practices. viagogo - Buy & Sell Concert, Sport & Theatre Tickets How to spot a fake, fraudulent or scam website. Pros. 1.1 Introduction. In November, the firm was required to improve the information it gives to. But you insisted that you had not made the account change and while 180 is not an insignificant sum, it seemed unlikely that you would still be pushing the issue had you not genuinely believed that something had gone wrong here. 1.2 Ticketing Exchange. 3. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. It can happen on any website where payments are taken. The authorization will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. I bought some tickets to a Paul Heaton and Jacqui Abbott concert in 2019 using the resale website Viagogo. If I hadn't noticed before the parcel was actually delivered, the person living at my old address may well have received a free dress, and I may not have got a refund. We reserve the right to withhold payment if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. In April the Competition and Markets Authority (CMA) threatened it with legal action for. Apparently not. The same court order also requires Viagogo to provide its customers with contact details of the people theyre buying from. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. The CMA, which has repeatedly clashed with Viagogo and StubHub over breaches of consumer law, is already scrutinising the merger of the two companies. Contact your bank or credit card company to verify the authorisation of payment to viagogo. Join the 36,151 people who've already reviewed viagogo. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable attorneys' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. The companys full name, according to a well-placed source, is Global Experience Solutions. Thankfully, I have now managed to get to the bottom of it. How do I sell my tickets on the Ticket Exchange? The pattern of these listings combined with evidence from test purchases, indicate Viagogo may be complicit in a multimillion-pound global fraud, said Adam Webb of FanFair Alliance, a music industry group backed by managers of artists such as Arctic Monkeys and One Direction. The comments below have not been moderated. Is Viagogo A Complete Scam? - The Money Range Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. Resale Help - Ticketmaster Help @vrbavojtech. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. Touts who use this tactic advertise tickets they do not yet have, wait for a buyer to order them, before seeking to procure some from the concert organiser. viagogo - Buy & Sell Concert, Sport & Theatre Tickets Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. Viagogo just like many other ticket sellers are modern professional con artists. To register, You must provide your real name, address, phone number, and email address. 2.8 Pay & benefits. viagogo - Buy & Sell Concert, Sport & Theater Tickets Viagogo says it paid me in November, but it has not turned up in my account. Australian music stars warn fans of buying Viagogo tickets The reader's wife had saved card details for an old account on Viagogo years earlier, but as they did not use the website regularly, neither remembered doing so. If u look on official ticket sellers sites some actually tell you not to buy from viagogo . Tickets get sent straight from seller to buyer, but the seller doesnt get paid by viagogo until after the event and if their buyer has any problems the seller doesnt get paid and is liable to pay for a new ticket for the buyer at whatever price. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, some of which were advertised by a company with connections to Viagogo. You'll need to call your local bank to see if they cash out I bonds and their requirements for . I offered my ticket for sale on Viagogo, and I recieved an e.mail that it is sold, they asked me to confirm the selling process and I did, but when I click on the button that would show me the buyer address it gives me "an error " !! Tickets may be substituted with comparable or better seat locations without the Buyers approval. A Viagogo spokesperson said: 'This customer successfully bought and sold tickets using Viagogo and we are satisfied that this situation is resolved, after he recently confirmed in an email to us that he had located the nominated bank account, in his name, which contained the sale payments we deposited into it in November last year. Invalid tickets are defined as anything where buyers are refused entry. However, when it gave you the final two digits of the sort code and account number, you didn't recognise them. 6.3 Allocation of Risk. . You will receive confirmation by email when the payment is made. And if life throws you a curveball - we give you the freedom to change your mind and resell your ticket, safely and securely. These steps apply to Personal accounts. Peter Hunter and David Smith were jailed in 2020 after being found guilty of four counts of fraud including one related to speculative selling, following a 2016 Guardian investigation. Contact your bank or credit card company, ask the Financial Ombudsman Service (FOS). Justice Stephen Burley on Friday ordered Viagogo to pay a penalty of $7 million, saying some of the misrepresentations were "on an industrial scale". Invalid tickets: If buyers are refused entry to the venue as a result of invalid tickets we may refund the buyer at any time. They sold for 369.60 a few hours after dropping them off on Tuesday 23rd of August 8 . Viagogo Reviews - 1,772 Reviews of Viagogo.com | Sitejabber viagogo Pay & benefits reviews Review this company. Viagogo Reviews in New York City, NY | Glassdoor Viagogo Engaged Employer Overview 281 Reviews 5 Jobs 221 Salaries 180 Interviews 50 Benefits -- Photos + Add a Review Viagogo New York City Reviews Updated Aug 16, 2022 Find Reviews Clear All New York City, NY Area English Filter Found 16 of over 281 reviews Sort Popular Popular COVID-19 Related